FREQUENT QUESTIONS:

What time is the room available on the day of arrival and at what time should it be vacated on the day of departure? For customers arriving the rooms are available starting at 14:00. On the day of departure the room must be vacated by 11:00. However, a luggage deposit is available for customers who arrive earlier or wish to leave Trani later.

Breakfast is included? Yes, Breakfast is included?

Does the hotel have a bar? Inside there is a bar with room service.

Does the Hotel have an in-house restaurant?Yes, inside there is the Regia Restaurant for more details find it

The rooms are accessible to people with disabilities? The hotel has lifts and ramps that allow access to the equipped rooms and to all common areas. However, we invite you to make a request when booking this type of room.

Does the Hotel have a Concierge service?The Concierge service is available to help you plan and make your stay more comfortable: general information, museum reservations, restaurants, theaters, car rental with and without driver, bike rental, baby sitting and many other services can be organized on request of the client.

Do the rooms have a safe? All rooms are equipped with an electronic safe protected by a numerical code and equipped with a power outlet for laptop power supply.

Does the Hotel have a laundry service? Laundry and dry cleaning services are available from Monday to Saturday (excluding holidays). Clothing delivered before 09.30 am is returned after 8.00 pm on the same day. It is also possible to have a quick 4-hour service, with pick-up up to 09:30. Ironing service is available daily from 09:00 to 20:00.

Does the Hotel have internet access? The Hotel has a FREE wi-fi connection throughout the hotel. Internet use is NOT chargeable.

Does the Hotel have a parking space? The Hotel does not have secure outdoor parking. The hotel is located in a pedestrian area with the possibility of loading and unloading luggage. A few meters away there is both a paid public parking and a free one in the port area

Is a baby sitter available? Baby sitter service is available upon request.

Are pets allowed? In the rooms it is allowed to bring small pets at no extra charge. Entrance to the breakfast room and restaurants is forbidden. On request it is possible to organize a dog sitter service.

Where can I find an adapter? All rooms have a multiple socket where most of the plugs can be inserted.

What is the nearest train station? The nearest train station is Trani (BT) which is about a 15 minute walk, 5 minutes by taxi.

What is the nearest airport? The nearest airport is in Bari and is called Karol Wojtyla Airport. It takes about 40 minutes by taxi to reach our hotel.

Are there no smoking rooms? All the rooms and common areas of the hotel are all no smoking, as required by Italian legislation; for the rooms,

For any questions and / or unforeseen requests you can contact: This email address is being protected from spambots. You need JavaScript enabled to view it. or on the phone: +39 0883 500931


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